Enhancing Passenger Experience: A Chatbot Implementation in the Airlines Industry Modern Chatbot Solution Airline Industry Summary: VDart Digital developed and incorporated a chatbot using Dialogflow on various web and social media platforms. The chatbot offered live chat support, real-time reporting, and resource matching to our clients, resulting in increased engagement
Chat Expert for a Fastest Growing Hotel Booking Provider Chatbot Solution Hospitality Summary: VDart Digital successfully implemented a chatbot solution designed to centralize and streamline query management for one of our esteemed clients. The centralized framework provided a unified platform and multilingual capability, allowing the chatbot to respond in six
Transformation of Lending Platform for Consumers Customer Identity and Profile consolidation and App experience Automotive Financial Services Challenge Poor customer experience due to lack of direct online payment options. Low performance on customers financial services that include auto sales financing, credit cards, corporate bonds and investment trusts, and insurance. Lack
Delivering Compliance & Quality with Speed Accelerated cloud based development of mission critical workloads Fintech Team of agile teams Expert technology pods From Concept to Market Challenge Lack of Technical experts to work in close co-ordination with client PO/SM on product roadmap. Translate product strategy into features, capabilities and requirements.
Brand.com redesign for Large Automotive Accessible brand dot com across devices Global Automotive Industry Leaders Challenge The brand.com web presence were using legacy portal (Liferay). With users transitioning to smaller form factors webpages were not responsive. Legacy Portal uplift to make it responsive was cumbersome process. Email and other digital
B2C Marketing Platform Modernization & Automation Ability to personalize messaging and campaigns to fit the context of consumers changing lives Global 10 business-to-consumer client Challenge Customers often received identical messaging from multiple business units, increasing the risk of marketing overload. Sluggish, complex data acquisition from disparate, siloed sources made it
Brand Reliability through Highly Available Platforms Digital workloads on active-active multi-region architecture Global Automobile OEM Challenge Brand dot com and loyalty management applications underwent planned and unplanned outages. Lift and shift migrated workloads on cloud was not scalable. Stateful applications suffered from persistence challenges of local cache. Service response time
Elevating Consumer Experience with Mobile App Transformation Transformed the customer experience to next level Global Automotive Industry Leaders Summary: VDart Digital’s expertise in mobile app transformation and digital key integration has enabled one of our leading automobile manufacturers to offer an elevated customer experience. Our solutions have reduced complexity, ensured
Fly with peace of mind Migration of Tech Stack to build a new B2C website (Airline Booking, Check-in, etc.) and some flight operations ( Flight watch, fleet assignment , Crew scheduling ) Airline Industry Challenge New Technologies. Migration to new booking engine. Migration to new Flight management and Crew Management
Building Confidence in Legacy Modernization Quality Assurance for Migration and Digital of transformation of Group Health Insurance products and processes Insurance Domain Challenge Current business process knowledge undocumented, limited to only a few professional on the way out. Resistance to change ( digitization). 70 products and related rules to be